Technology's Benefits and Drawbacks in the Tourism Industry
Many people's lives have been transformed as a result of how technology has affected their ways of doing things.
The hotel and tourist industry is one of the industries that has seen the most changes as a result of technological advancements.
It's no surprise that this industry is one of the most profitable in the world.
Technology has played a significant role in this achievement.
Regardless of its limitations, technology is critical to the success of the hospitality and tourism industries, as proven by the study.
Information on the Background
On a regional and international scale, the hotel and tourist business is one of the most successful.
According to the Tourism World Council, the tourism industry accounts for roughly 10% of global GDP.
According to the World Travel and Tourism Council in 2004, this rate is predicted to rise by 2014.
The implementation of information technology in its management and operations is the driving force behind this rapid growth.
Many hospitality and tourism organizations use information technology into their operations, and as a result, stand a high chance of reaping significant benefits.
Computerized reservation systems are one type of information technology system that is utilized in this industry to reach out to potential clients.
In the industry, technology.
It was extremely difficult for the tourist and hospitality industries to sell their services to customers prior to the introduction of technology.
It was also incredibly costly because customers are always physically separated, for example, by miles.
However, the introduction of information technology has simplified company transactions while also increasing client base.
People's ability to communicate and interact with one another across geographical boundaries has made it easier and less expensive to promote their goods and services.
In the past, the most popular type of IT was an inter
- organizational system that linked organizations.
However, many businesses were unable to afford to employ it due to the exorbitant costs.
Global distribution systems made it possible to connect and communicate across borders.
This allowed for quick information flow, which helped the sector grow in terms of bookings.
Global distribution was a type of inter
-
system
that arose from computer reservation systems that assisted in the integration of airline information.
Customers were able to make their bookings at one common marketplace, which improved the tourism business.
These systems were utilized in the 1960s, and it was hard to integrate them into a current computer.
The internet and the World Wide Web were born as a result of technological advancements, and they have changed the way people connect and conduct business.
Businesses use the internet to promote their hospitality and tourist services and products.
This platform has brought the entire planet together.
It has transformed it into a worldwide community.
People can interact in real time in different locations.
They can exchange ideas and thoughts without needing to meet in person.
Technology has resulted in the creation of several forms or platforms that allow for interconnection.
Nowadays, social media sites such as MySpace, Twitter, Facebook, LinkedIn, and others are information sources that both the tourism and hospitality businesses have exploited to reach clients all over the world, resulting in an influx of travelers and thus increased revenue.
Clayton and Criscuolo claim that the internet has caused numerous changes in how people do business.
The changes include creating a pathway for ideas to be developed into marketable technologies that can then be distributed to a larger market at a reasonable cost, as well as gaining access to these marketplaces and finding consumers.
It facilitates entry to marketplaces that provide novel items.
It has altered the way individuals and organizations share information.
In the hotel and tourism industries, the advantages of technology are significant.
The advantages of technology for business
IT's advantages may be found in practically every part of our lives.
People's lives have become increasingly reliant on the internet.
People in different parts of the world can communicate in real time via computers, fax machines, cell phones, emails, and the internet.
Technology's capability has been demonstrated in a number of significant economic sectors.
The hospitality and tourist industry is one of the industries that requires global marketing.
This has been accomplished with ease and at a reasonable cost thanks to the internet.
Businesses have created a variety of websites to promote their products and services to the rest of the globe.
They are able to cater to the needs of their clientele.
Another benefit of technology is that it has made globalization easier.
The entire planet has been reduced to a single little village.
People are linked through social media and internet networks.
With just one mouse click, information is delivered at a faster rate.
The hospitality and tourists industries have taken advantage of this opportunity to exchange ideas on a variety of topics.
It has also aided in the bringing together of people from many cultures who are separated by geography.
Because this profession is based on information, technology has given it a boost by allowing individuals to obtain information about places they can travel, spend their leisure time, and relax during their vacations.
Many people in the United States, according to Cristiana, utilize the internet to plan their vacations to numerous countries.
Every day, the rate is rising.
For example, it is estimated that more than 75 million people use the internet to research their trip locations around the world.
As a result, they utilize the internet to make reservations, compare rates, and plan their trips to various tourist locations.
Many people who travel across borders spend time in the hotel business or are accommodated by it.
As a result, they provide a significant contribution to the industry.
Some people travel for fun.
As a result, people pay in foreign currency to be hosted or to travel around the country visiting tourist attractions such as game reserves and game parks.
Between 1996 and 2006, the number of reservations reached double digits.
In 2001, the growth rate was 58 percent, and in 2002, it was 25 percent.
Many online travelers claim to utilize the internet to receive updates or information on their destinations, as well as any other travel
-
.
As a result, they conduct their business on the internet.
For example, they plan ahead of time to visit the places they want to see when they arrive at their destination.
This demonstrates how the industry has changed as a result of technological advancements.
Traveling used to be extremely difficult and expensive due to the multiple tiresome paperwork processes that people had to go through.
They do not need to hunt for lodging when they get at their locations.
As a result, technology has taken this a step further, allowing us to do everything from the comfort of our own homes.
According to an online survey of travelers, the majority of people travel for pleasure, vacation/holiday, personal reasons, and business.
People can now use technology to find their directions, maps for directions, lodging/hospitality facilities, schedules, airfare, and the amount of money they want to spend on a tour.
On the internet, you can find these logistics.
It has become an indispensable tool for budgeting and decision-making.
This is a reference to the places or places a person wishes to visit.
The internet's availability of information about tourist attractions, sites, tourist attractions, scenes, and features, for example, gives a platform for enticing people to visit and experience them.
As a result, the internet has contributed to an increase in bookings and tourist visits, explaining the increase in the industry's gross domestic product.
Technology has advanced at a quicker rate, making it possible to use cell phones to access the internet.
People all over the world can use mobile phones to acquire information and even communicate with one another.
The hospitality and tourism industries have been able to sell their products on the internet thanks to this platform.
People who travel for pleasure or any other reason keep in touch with their family and friends at all times.
Many people have increased their cross
-
Many people utilize social networking sites like Facebook and MySpace, according to Jungsun and Hardin.
In 2007, it is projected that 360 million individuals used the media for social interaction and other activities.
The media is utilized to communicate with individuals all throughout the country and share ideas.
As a result, they offer a wonderful platform for companies to sell their goods and services.
The hospitality and tourist businesses have the potential to reach out to a large number of potential guests through such media.
Through such media, people would learn about tourism destinations and some of the hospitality services available.
As a result, they can make a significant contribution to the development of the hotel and tourism industries.
Technology, on the other hand, has had a negative impact in this industry.
Technology's Challenges and Disadvantages
There are various difficulties with technology.
The virtual environment, according to Jungsun and Hardin, poses maintenance and follow
-
up issues. It necessitates a significant effort in internet use in terms of updating links and reacting to numerous blogs received.
If their questions are not answered promptly, people or potential tourists may change their minds or cancel their plans to visit a specific location.
Another issue is the rising threat of cybercrime and hacking.
Some persons may get access to a system housed on the internet in order to obtain confidential information.
These persons may manipulate information, resulting in deception and customer loss.
Furthermore, the number of visits to the website may be lower than anticipated.
This results in a significant loss because the company may be unable to raise sufficient revenue, reducing the company's level of income.
One of the drawbacks of technology in the sector is that it has resulted in job losses.
Many hotel managers, waiters, and cooks, as well as others in the tourist business, such as tour guides, lost their jobs as a result of cost
-
Because much marketing and promotion is done through the internet, employment creation in these areas has also decreased.
With the advent of the internet, privacy has also been impacted.
People have devised new means of hacking or gaining access to organizations' websites in order to steal sensitive information.
This puts the business at risk.
On the internet, proliferation has increased.
On the internet, there are numerous tourism websites.
This is a difficult task, especially for small and medium
-
sized tourist businesses with limited internet expertise and skills.
This proliferation indicates that there is a lack of organization in an already crowded market.
The clients are unfamiliar with several of these websites.
This makes it tough for potential clients to find them and even have faith in them enough to use them.
Another difficulty on the internet is the employment of intermediaries to connect clients to diverse businesses.
They are compensated for their services, resulting in poor earnings, income, and website homogeneity.
To summarize, technology has played a significant role in the global success of the hospitality and tourism industries.
Countries who have successfully integrated technology into their processes have seen a rise in revenue.
This technology has tremendous promise.
It does, however, necessitate individuals with extensive knowledge and skill in how it works in order to effectively manage it and realize its enormous potential.
Technology, on the other hand, has made many people unemployed.
Because people rely on their employment for a living, this has had an impact on their living conditions.
However, as the report shows, the benefits outweigh the drawbacks.
No comments:
Post a Comment
If You Have Any Doubts, please Let Me Know